Privacy Policy for Planet Banknote

Effective Date: July 12, 2021

1. Introduction

(Planet Banknote) Certified Rare Coin Auctions LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what personal information we collect, how we use and share that information, and the choices you have regarding your data when you visit or make a purchase from www.planetbanknote.com (the "Site").

2. Information We Collect

We collect information in the following ways to provide and improve our services:

A. Information You Provide to Us: This includes information you voluntarily provide when you create an account, place an order, or contact us.

Contact Information Your name, email address, and phone number.

Shipping Information Your shipping address for order fulfillment.

Order Information Details about the products you purchase.

B. Information We Collect Automatically: When you visit our Site, our e-commerce platform (BigCommerce) and other standard web tools may automatically collect certain information about your device and Browse activity.

Device Information Your IP address, browser type, and operating system.

Usage Information Pages you visit on our Site, the time and date of your visit, and how you interact with our services. This is primarily done through the use of "cookies."

3. How We Use Your Information

We use the information we collect for the following limited purposes:

To Fulfill Your Orders: To process payments, arrange for shipping, and provide you with order confirmations and invoices.

To Provide Customer Support: To respond to your inquiries, comments, or concerns sent via email or other communication channels.

For Marketing and Communications: With your consent, we may use your email address to send you newsletters with information about new products, promotions, and other updates. You may opt-out of these communications at any time.

4. Information Sharing and Disclosure

Your privacy is extremely important to us. We do not sell, rent, or trade your personal information to outside parties. We only share your information in the following limited and necessary circumstances:

With Service Providers We share information with third-party companies that perform essential services on our behalf, such as the United States Postal Service (USPS) for shipping and our payment processor for completing transactions. These parties are only given the information necessary to perform their specific function.

For Legal Compliance We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

5. Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate electronic, physical, and managerial procedures to safeguard and secure the information we collect online.

6. Your Data Rights and Choices

Account Information You may access and update your account information at any time by logging into your account on our Site.

Marketing Opt-Out You can unsubscribe from our marketing newsletters at any time by clicking the "unsubscribe" link at the bottom of any email you receive from us.

Passwords For your protection, we do not have access to your account password. All password data is securely encrypted.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Effective Date" at the top.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at admin@planetbanknote.com.